Shipping policy
Order Processing Time:
We strive to process and ship all orders within 7 business days of receiving them.
Shipping Methods: We offer the following shipping options:
- Standard Shipping: 5-7 business days
- International Shipping: Dependant on location. Contact for more details: jacvanhoudt@gmail.com
Shipping Costs:
Shipping costs are calculated based on the weight and destination of your order.
You can view the shipping costs during checkout. Pick up is also available for local orders.
Returns and Exchanges:
- We want you to be happy with your purchase. If you are not satisfied with your order, you may return it within 7 days for a full refund or exchange.
- To initiate a return or exchange, please contact us at jacvanhoudt@gmail.com
- Please note that we are not responsible for any shipping costs associated with returns or exchanges.
Lost or Damaged Packages:
If your package is lost or damaged during shipping, please contact us immediately. We will work with you to resolve the issue.
Customer Service:
If you have any questions or concerns about your order or our shipping policy, please contact us at jacvanhoudt@gmail.com